All WinLimo Systems include one year of full support. After the first year, continued support is offered at an anual, reasonable price. Clients have the option of selecting standard business hour support or premium support with 24/7 emergency help desk support.

Future Quest technical support personnel are fully trained in all aspects of WinLimo as well as computer hardware and software environments, including Microsoft Windows Server and XP Pro / 2000 networks. Our personnel have 24/7 access to all supported systems via remote access software, so that whenever help is requested, we can quickly join the affected computer remotely.

All WinLimo clients with a support agreements enjoy a high level of hands-on support as well as no-charge software upgrades for all purchased modules. This means that your initial investment improves year over year, as software enhancements are added.

Many of our clients choose to purchase turnkey systems from us. In these cases, Future Quest provides all required computer hardware and software as a total solution that is pre-staged, configured and tested prior to shipping. We then meet the equipment arrival on-site to install the system and provide hands-on training.

Other clients may have existing computer hardware or may want to keep their initial costs as low as possible. In these cases, we can provide complete system turn-up and training remotely, via the internet.

Future Quest support is highly accessible. We provide a variety of fast, simple methods for clients to contact us so that any system problems can be resolved quickly. We use the latest wireless technologies to ensure our accessibility. Many customers, for example,  contact us with push-to-talk (virtually anywhere in North America) or via email to Blackberry, or over the internet via MSN Messenger. Whatever your preference, you will not have to endure voice mail systems when you need our help.